Product Model: FC-10-FD2KE-212-02-36
Product Special Price: US$268,589.00
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FC-10-FD2KE-212-02-36 Datasheet
FC-10-FD2KE-212-02-36 Description | |
| Brand | Fortinet |
| Product Name | FortiDDoS-2000E 3 Year 4-Hour Hardware and Onsite Engineer Priority RMA Service |
| Service Duration | 3 Years |
| Response Time | 4 Hours |
| Service Type | Hardware Replacement and Onsite Engineer Support |
| Priority RMA Service | Yes |
| Remote Technical Support | Requires FortiCare Premium or FortiCare Elite |
| 24×7 Support | Yes, for FortiCare Premium and Elite |
| Service Activation | Immediate upon Contract Validation |
| Onsite Engineer Availability | Yes |
| Service Scope | Hardware Troubleshooting and Replacement |
| Contract Type | Service Contract |
| Compatibility | Designed for FortiDDoS-2000E |
| Support Coordination | Through FortiCare Portal |
| Incident Tracking | Yes |
| Engineer Qualifications | Certified Fortinet Engineers |
| Service Availability | Globally Available |
| Installation assistance? | Yes |
| Customer Reviews | N/A (Custom Service) |
| Service ID | FC-10-FD2KE-212-02-36 |
Fortinet’s FC-10-FD2KE-212-02-36 offers advanced DDoS protection with the FortiDDoS-2000E, ensuring network reliability and security. With a 3-Year 4-Hour Hardware and Onsite Engineer Priority RMA Service, it caters to enterprises demanding minimal downtime and quick issue resolution. This requires FortiCare Premium or Elite services, making it ideal for mission-critical environments.
FC-10-FD2KE-212-02-36 Product Highlights
- ● 3-Year coverage
- ● 4-Hour H/W replacement
- ● Onsite engineer support
- ● Priority RMA service
- ● Requires Premium/Elite FortiCare
Product Features Comparison
| Model | Coverage Period | Hardware Replacement | Onsite Engineer | Priority RMA | FortiCare Required |
|---|---|---|---|---|---|
| FC-10-FD2KE-212-02-36 | 3 Years | 4 Hours | Yes | Yes | Premium/Elite |
| FC-10-FD2KE-212-01-12 | 1 Year | 24 Hours | No | No | Basic |
| FC-10-FD3KE-247-02-36 | 3 Years | 4 Hours | Yes | Yes | Premium/Elite |
| FC-10-FD2KE-250-02-24 | 2 Years | 8 Hours | Yes | Yes | Basic |
| FC-10-FD3KE-300-03-48 | 4 Years | 4 Hours | Yes | Yes | Premium/Elite |
| FC-10-FD2KE-100-01-06 | 6 Months | Next Day | No | No | Basic |
FC-10-FD2KE-212-02-36 Product Application Scenarios
- ● Large enterprise networks
- ● Mission-critical infrastructures
- ● Data centers
Optional Add-ons
| Model | Description |
|---|---|
| FortiCare Premium | 24×7 comprehensive support |
| FortiCare Elite | Advanced technical support |
| FortiManager | Centralized management solution |
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