Product Model: FC-10-02K5E-212-02-60
Product Special Price: US$13,709.00
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FC-10-02K5E-212-02-60 Datasheet
FortiGate-2500E Description | |
| Service Name | 5 Year 4-Hour Hardware and Onsite Engineer |
| Product Code | FC-10-02K5E-212-02-60 |
| Applicable Device Model | FortiGate-2500E |
| Service Duration | 5 Years |
| Response Time | 4 Hours |
| Coverage | Hardware |
| Onsite Engineer Availability | Included |
| Service Type | Priority RMA |
| Requirement | Requires FortiCare Premium or FortiCare Elite |
| Hardware Replacement | Yes |
| Technical Support | Not Included |
| Service Level Agreement | 4-Hour Onsite Response |
| Geo Availability | Global |
| Initial Response Target | Within 4 Hours |
| Shipment Type | Priority |
| SKU | FC-10-02K5E-212-02-60 |
| Service Delivery | Onsite Engineer |
| Support Levels | Premium and Elite |
| Data Backup Required | Yes, for hardware replacement |
| FortiCare Account Required | Yes |
| FortiCare Premium/Elite | Required |
Fortinet’s FC-10-02K5E-212-02-60 offers an outstanding 5-year 4-hour hardware and onsite engineer priority RMA service for the FortiGate-2500E, ideal for businesses requiring swift, on-site support and premium care. Designed for IT engineers and procurement teams, this service ensures minimal downtime and optimal performance, essential for critical business operations.
FortiGate-2500E Product Highlights
- ● 5-year service coverage
- ● 4-hour hardware replacement
- ● Onsite engineer support
- ● Priority RMA service
- ● Requires FortiCare Premium/Elite
Product Features Comparison
| Features | FC-10-02K5E-212-02-60 | FC-10-00AMS-411-02-60 | FC-10-00036-951-02-60 | FC-10-00APS-314-02-60 | FC-10-P0840-247-02-60 | FC-10-00ASG-247-02-60 | FC-10-00ALD-247-02-60 |
|---|---|---|---|---|---|---|---|
| Service Duration | 5 Years | 1 Year | 3 Years | 1 Year | 2 Years | 2 Years | 1 Year |
| Hardware Replacement | 4 Hours | Next-Day | 4 Hours | Next-Day | 4 Hours | Next-Day | Next-Day |
| Onsite Support | Yes | No | Yes | No | Yes | No | No |
| Required Support Level | Premium/Elite | Basic | Premium | Basic | Premium | Basic | Basic |
| Priority RMA | Yes | No | Yes | No | Yes | No | No |
FortiGate-2500E Product Application Scenarios
- ● Enterprise network management
- ● Data center security
- ● Critical infrastructure support
Optional Add-ons
| Model | Description |
|---|---|
| FC-10-02K5E-811-02-12 | FortiGate-2500E 1 Year Extended Warranty |
| FC-10-02K5E-210-01-12 | FortiGate-2500E 1 Year FortiCare Premium |
| FC-10-02K5E-310-01-12 | FortiGate-2500E 1 Year FortiCare Elite |
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