Product Model: FC-10-F18HF-212-02-36
Product Special Price: US$16,562.00
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FC-10-F18HF-212-02-36 Datasheet
FC-10-F18HF-212-02-36 Description | |
| Product Brand | Fortinet |
| Product Name | FortiGate-1800F |
| Model Number | FC-10-F18HF-212-02-36 |
| Service Duration | 3 Years |
| Service Level | 4-Hour Hardware and Onsite Engineer |
| Priority RMA | Yes |
| Eligibility Requirement | Requires FortiCare Premium or FortiCare Elite |
| Service Availability | 24x7x365 |
| Response Time | 4 hours |
| Onsite Engineer | Included |
| Hardware Replacement | Included |
| Support Type | Hardware and Firmware |
| RMA Shipping | Priority |
| Service Coverage | Global |
| Service Start Time | At the time of purchase |
| FortiGate Model Compatibility | 1800F |
| Technical Support Access | 24/7 via phone and online |
| Case Handling | Priority |
| Software Upgrades | Included |
| Online Support Portal | Access Included |
Introducing the Fortinet FC-10-F18HF-212-02-36, a 3 Year 4-Hour Hardware and Onsite Engineer Priority RMA Service designed for the FortiGate-1800F. Engineered for optimal performance, this service targets network administrators and IT procurement personnel. It enhances uptime with expedited hardware replacement and technical support, making it ideal for mission-critical environments.
FC-10-F18HF-212-02-36 Product Highlights
- ● 3-year coverage
- ● 4-hour response time
- ● Onsite engineer support
- ● Priority RMA service
- ● Requires FortiCare Premium/Elite
Product Features Comparison
| Feature | FC-10-F18HF-212-02-36 | FC-10-F18KF-212-02-36 | FC-10-F18LF-212-02-36 | FC-10-F18MF-212-02-36 | FC-10-F18NF-212-02-36 | FC-10-F18PF-212-02-36 |
|---|---|---|---|---|---|---|
| Coverage Period | 3 Years | 3 Years | 3 Years | 3 Years | 3 Years | 3 Years |
| Response Time | 4 Hours | 6 Hours | 8 Hours | 4 Hours | 2 Hours | 5 Hours |
| Onsite Engineer | Yes | No | Yes | No | Yes | Yes |
| Priority RMA | Yes | Yes | Yes | No | Yes | Yes |
| Requires FortiCare | Premium/Elite | Premium/Elite | Standard | Premium/Elite | Premium/Elite | Premium |
FC-10-F18HF-212-02-36 Product Application Scenarios
- ● Large-scale enterprise network management
- ● Data center performance optimization
- ● High-availability service assurance
Optional Add-ons
| Model | Description |
|---|---|
| FC-10-F18HF-217-02-36 | FortiGate-1800F 3 Year Extended Warranty |
| FS-24D | 24-Port Managed Switch |
| FC-10-F18HF-236-02-36 | FortiGate-1800F Additional License |
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