Product Model: 02-SSC-6899
Product Special Price: US$566.28
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02-SSC-6899 Datasheet
02-SSC-6899 Description | |
| Brand | Sonicwall |
| Product Name | 02-SSC-6899 |
| Support Service | 24×7 Support for NSa 2700 |
| Duration | 1-year |
| Coverage | 24 hours a day, 7 days a week |
| Hardware Replacement | Advance exchange |
| Telephone Support | Available 24×7 |
| Software/Firmware Updates | Included |
| Security Services | Included (intrusion prevention, anti-malware, content filtering, etc.) |
| Service Level Agreement (SLA) | Next business day replacement |
| Online Support | Available 24×7 |
| Knowledge Base Access | Available |
| Service Activation | Users must activate the service upon purchase |
| Electronic Support | Included |
| Remote diagnosis | Included as part of support |
| Service Type | Technical Support |
| Operating Systems Supported | All SonicWall Supported OS |
| Price | Consult SonicWall or authorized reseller |
| Service Features |
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Sonicwall 02-SSC-6899 is a support service for the NSa 2700 series, offering comprehensive 24×7 support for one year. It’s designed to provide peace of mind for network administrators and engineers, ensuring optimal performance and minimal downtime. This service is ideal for businesses requiring continuous network security and monitoring.
02-SSC-6899 Product Highlights
- 24×7 Support
- 1-year coverage
- NSa 2700 compatibility
- Comprehensive network security
- Expert technical assistance
Product Features Comparison
| Features | Sonicwall 02-SSC-6899 | Sonicwall 02-SSC-6853 | Sonicwall 02-SSC-6788 | Fortinet 24×7 360 | Palo Alto PAN-SVC-BKL9 |
|---|---|---|---|---|---|
| Support Hours | 24×7 | 8×5 | 24×7 | 24×7 | 24×7 |
| Coverage Period | 1 year | 3 years | 1 year | 1 year | 1 year |
| Hardware Replacement | Yes | Yes | No | Yes | Yes |
| Software Support | Yes | Yes | Yes | Yes | Yes |
| Security Updates | Yes | No | Yes | Yes | Yes |
| Response Time | Immediate | 24 hours | Immediate | Immediate | Immediate |
02-SSC-6899 Product Application Scenarios
- Enterprise network environments
- 24×7 critical infrastructure
- Remote office support
Optional Add-ons
| Accessory | Model | Description |
|---|---|---|
| Expansion Module | 02-SSC-5502 | 4-port 10Gb SFP+ Module |
| Redundant Power Supply | 02-SSC-6888 | 24×7 Power Supply Unit |
| Upgrade License | 02-SSC-6858 | Advanced Threat Protection |
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